After a restorative week off, the Grocery Getter team has returned to business as usual. With a couple of exceptions, that is. In recent months, we’ve been working to make improvements to our digital presence, including our website layout and processes. Though we are continuing to fine-tune some of these features, you are likely to come across these exciting new changes in the near future:
An integral part of the Grocery Getter Organic business model is allowing our customers the ability to tailor their deliveries. This process can be somewhat intimidating—particularly for new users—so we developed a more user-friendly approach. Our brand new ‘Produce Personality’ questionnaire simplifies this process by creating an interactive online survey. During the survey, new customers will answer questions regarding their household demographics, dietary needs, and personal preferences. We’ll use this information to create custom produce deliveries that feel like a perfect match. The current process of filtering out desired and unwanted produce types will continue working for existing and new clients, but we hope this new system will make the initial stages of onboarding more straightforward for newcomers.
NEW WEB LAYOUT
When we began transitioning to our new site, our primary focus was to build an infrastructure that would best serve our client and business needs in the long-term. Now that the transition has been completed, our team has been able to dedicate more attention to the functionality and aesthetic of our website. Among our web wishlist items are: improved landing page design, a more user-friendly layout, and an expanded product catalog.
MORE CONSISTENT WEB PRESENCE
These changes are part of a larger effort to improve our web presence and increase our accessibility to our customer base. As you may have noticed, we’ve started by creating content on a more regular basis. Our weekly blogs are at the forefront of this approach. Each week, we’ll be covering new topics pertaining to agriculture, sustainability, and the Pacific Northwest. In addition to blog posts, we’ll also be using our social media channels more frequently to promote two-way communication with our customers and share the latest in GGO news.
If you’d like to hear about learn more about the agricultural sector, or stay updated on our latest company news, we welcome you to check us out on Facebook and Twitter. Our Instagram page is now also active with images of featured produce and recipes!
Finally, we want to thank the many of you have taken the time to review us. We’ve been able to maintain ratings exceeding 4.5 out of 5 stars across all review platforms, which has a direct impact on our web performance! If you’d like to leave a review of your own, you can do so on both Facebook and Yelp.
We hope that these changes will improve the customer experience and provide an educational platform for our community. Additionally, we always welcome feedback from our patrons! Do you have any ideas or suggestions for our digital presence? Let us know in the comments below.